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What information do we collect?

Glow Physio collects contact details and personal information relating to your health, lifestyle and medical status.


How does Glow Physio use your personal data?

Glow Physio will never sell your personal data to a third party. Glow Physio may use your contact details provided as a form of communication with regards to appointment times, future classes, promotions or cancellations. You have the right to withdraw this ‘consent to be contacted’ in writing, or by emailing, at any time.

Your personal data remains confidential and will only be used for the overall management of your medical condition such as assessment, treatment planning.


How does Glow Physio Share your personal data?

Glow Physio may share your personal data with other health care professionals e.g. when referring on for further medical investigations, with another Pilates instructor when covering a Pilates class Where a third party eg a solicitor or an insurance company request a copy of your records you must give written consent for Glow Physio to release the records.

Where the police require access to your records they will advise Glow Physio if your written consent has to be obtained.They will provide alternative legal authority to release your records if it’s not appropriate for Glow Physio to contact you.
Your relatives have no right to see your records without your written consent unless the relative holds a Power of Attorney or other legal authority for you.

How is my information and data stored?

The data and information provided on your assessment and thereafter will be recorded and stored securely in a locked cabinet and will be retained by Glow Physio for a period of time such that it complies with the CSP and HCPC requirements.
Your personal data used for communication purposes may be stored electronically on a laptop or phone.

Use of Cookies

Although Glow Physio’s website may use cookies, I Joanne Gilshan, personally do not collect any information from the website for marketing purposes, nor do I collect your web information to contact you. If you link to other sites, they may collect information about you. Such sites are not within my control and are not covered by this privacy statement. As well as agreeing to the use of cookies on my website, please note you can also control cookies through your own browser.


Use of my website

Information on my website has been provided for Physiotherapy and Pilates purposes only. All information is provided “as is” and in good faith. Joanne Gilshan makes no warranties or representations of any kind that the services provided by this website will be uninterrupted, error-free or that the website or the server that hosts the website are free from viruses or other forms of harmful computer code. Although every effort has been made to ensure that the information is accurate, errors may occur. In no event shall Joanne Gilshan of Glow Physio, it's employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this website. Joanne Gilshan may update/alter information on this website from time to time. 



Should Glow Physio provide links to other websites, these will be done in good faith and for information only. Glow Physio disclaims any responsibility for the materials contained in any website linked to this site.

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